News & Events
Introducing Glen Carter, NFF’s new Director of Technology Services
NFF is pleased to announce the addition of Glen Carter as the director of Technology Services. In his role as Director of Technology Services, Glen will be responsible for overseeing the continued optimization and operations of network engineering, service delivery, customers’ solutions operations and maintenance, and internal information technology systems. Glen previously worked for NFF on the District of Colombia’s Wide Area Network Team and has rejoined us in the corporate office to manage the engineering team and Post Sales implementation.
Glen has over twenty-five years of experience in the design, deployment, management and optimization of networking systems and data communication operations. Glen started his career in the United States Marine Corps where he spent 8 years supporting cryptologic communications and has received a variety of technology certifications throughout his career in the areas of networking and network management. Prior to joining NFF, he was Vice President of Engineering and Operations at Allied Telecom Group LLC, Washington, DC. Prior to Allied he was the Deputy CTO for the Government of the District of Columbia, Office of the Chief Technology Officer (OCTO) where he was responsible for the citywide network, telecommunications, server infrastructure, security infrastructure, mainframe, and desktops. Prior to the DC Government, Glen held key positions with Mentor Technologies, a top tier network consulting and training company and First Union National Bank.
"The incredible talent and business capability that exists within NFF today is tremendous. I'm extremely excited to be a part of the team and looking forward to participating in the inevitable successes as the collaborative potential of NFF is unleashed." said Glen Carter, Director of Technology Services at Networking For Future, Inc.
Added Value for our Clients: NFF Partners with Skyline Advanced Technology Services
Through joint efforts via our new partnership with Skyline-ATS, NFF is proud to deliver comprehensive and value-driven training solutions to our clients. Skyline Advanced Technology Services is a leading provider of Training for all Cisco Systems’ products, and recipient of the 2011 Cisco Worldwide Learning Partner Award of Excellence. Our partnership allows us to deliver modular and cost effective data center technologies education. Depending on the client’s situation we offer traditional instructor-led/classroom-based, virtual web-based, and customized on-site sessions. NFF understands the value of a well-rounded approach, and together with Skyline we can now offer a full-cycle suite of network solutions that includes education, to help our customers use technology effectively, and achieve strategic, operational, and business goals.
NFF awarded new wireless project at the Federation of State Boards of Physical Therapy in Alexandria, VA
The Federation of State Boards of Physical Therapy (FSBPT) works to achieve a strong foundation of laws and regulatory standards in physical therapy. They develop, maintain, and administer the National Physical Therapy Examinations for physical therapists and physical therapist assistants.
NFF started at FSBPT last October with a Unified Communications (UC) project that included the upgrade for all of their phone systems and call centers. In January this contract was extended with a wireless project for their entire HQ in Alexandria, VA. NFF recently finished a comprehensive site survey for FSBPT, in preparation of the wireless project.
NFF receives multiple accolades during independent Cisco Gold Partner audit
NFF received multiple accolades during its yearly independent Cisco Gold Partner audit. NFF was particularly recognized for their well defined Project Management Office processes and Service Desk procedures. In her final report, the auditor identified the following corporate strengths:
- NFF team possesses a combined 42 years of Cisco employment experience
- NFF has qualified for the Customer Satisfaction Gold Star of excellence for 15 consecutive quarters
- NFF has an excellent service attach rate of 93.8%
- The PMO, comprising the core of service delivery, follows several best practices
- Project management demonstrates an exemplary implementation strategy
- NFF has exceptionally defined help desk procedures
The Three Ps of Fast Growth: Planning, People, Partnering
“CRN at the 2011 Fast Growth 100 awards recently honored the best and brightest of the channel— companies that have managed to fight some pretty strong economic headwinds and achieve eye-popping revenue growth over the past two years.
The average two-year revenue growth rate for the 2011 Fast Growth class was over 187 percent with average annual revenue of $103.5 million. These companies represent the strength of the channel today and hope for a stronger tomorrow.”
NFF is ranked #59 on CRN Magazine's "Fast Growth 100" list for 2011!