NFF has been awarded a contract to provide a complete design and procurement of Cisco LAN Infrastructure for Contact Solutions, Inc. Contact Solutions has been growing rapidly in the mid-size market with on-demand automated IVR services. With the recent success of their hosted contact center solutions, there has been a need for more infrastructure flexibility and scalability. NFF provided an Integrated Routing solution that would securely connect remote offices back to each distributed Data Center. This solution will allow for increased data services and access automation with call center processing. NFF continues to consult various LAN solutions that will allow Contact center to continue scaling solutions for various consumer needs.
Recent Posts
NFF Joins Washington DC Capital Area Chapter of the Society For Information Management (SIMCAC) as an Enterprise Level Member
Education Technology Practice Leadership Team
NFF Adds Cyber-Security Industry Veteran – Alan Edwards
NFF Joins Three Additional National Public Sector Cooperative Purchasing Agreements
