NFF continues to be a repeat winner, as it has been awarded the Cisco Customer Satisfaction Award for the 18th time! Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. People will be able to identify NFF by a gold star in the Cisco Partner Locator, as having achieved outstanding customer satisfaction as part of Cisco's worldwide assessment process.

Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results. Each measurement period, Cisco acknowledges Certified Partners that have the highest customer satisfaction distinction within each geographic region.

“This award represents what we strive to accomplish for our customers every day, in every department of our organization, and in every stage of our processes – to consistently exceed our customer’s expectations,” said Glen Carter, NFF’s Director of Technology Services. “It’s wonderful that NFF has been recognized for this and we are very honored to be a recipient of this award.”

At NFF dedication to excellence is our prime mission and a key driver of our current and future success. 

NFF is a Cisco Gold Partner and Authorized Technology Provider for Identity Services Engine (ISE) and TelePresence Video Express, providing Cisco products, SMARTnet, Smart Care, and Advanced Services.