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Any Time – Anywhere – Any Device
Unified Communications (UC) is the secured integration of real-time communication services such as instant messaging (chat), presence information, voice, video conferencing, data sharing (including web connected electronic whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, and fax), and social networking tools like facebook, twitter, and YouTube. The ability to have each person create a mash up of relevant information allows for new forums for collaboration. UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
Real-time communications channels and embedded presence in all of our end user applications are the key components of unified communications making business more flexible and accessible across any workspace and on any device. Knowing where all your resources are and if they are available is the key to any fast moving business. NFF provides solutions that seamlessly integrate communication tools that will enable Instant Voice, Video, Messaging, Web Collaboration, Customer Care, Visual Collaboration, and Business Process Integration.
A note about security, we would be remiss if we did not mention that while providing all of that open access of corporate information, we will have security in the forefront of the design. Secure communication channels can be provided on all devices connecting back to corporate resources providing the peace of mind that your business information is NOT available for all to see, but to only those you select, enabled by that specific secure communications channel.
Contact us if you are interested in Unified Communications and its benefits for your organization.