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At NFF, we pride ourselves on our reputation for delivering superior customer service and our record for excellent customer satisfaction. Everything we do emphasizes fulfilling our agreements with customers and providing exceptional levels of service. Many of our customers have trusted us with their mission-critical networks since our very beginning in 1996. Here’s a sample of some of our long-time and repeat customers:

  • US Census Bureau
  • DC Office of Chief Financial Officer
  • DC Office of Chief Technology Officer
  • DC Water
  • DC Metropolitan Police Department
  • DC Health Benefit Exchange Authority (HBX)
  • Occupational Safety and Health Review Commission (OSHRC).
  • Technology Service Corporation
  • Washington Suburban Sanitary Commission (WSSC)
  • University of the District of Columbia

We are extremely proud of the feedback we have received from our clients over the years, for the quality of our work and our commitment to their success. NFF has a repeat-customer order rate in excess of 75%. Below are a few testimonials from a sampling of our clients:

“I think their NetActive program is special. Our network engineers are so busy that we need to turn to NFF for a knowledgeable engineer.”

Barry Arnold, Director of Network and DataCenter Operations, Georgetown University

CSSI’s Director of Information Technology, Sam Walker, stated,

“I’m truly excited about the deep level of intelligence regarding our application performance the APM service from NFF will provide. Combined with the efficiencies we will gain from the new infrastructure and data center colocation, the effectiveness of our IT systems and resources will be improved exponentially.”

Sam Walker, Director of Information Technology, CSSI

In reference to NFF’s critical role in implementation of a secured inter-agency network during a Presidential Inauguration:

“Through the outstanding efforts of innumerable Secret Service employees, and in conjunction with our federal, state, and local partners like NFF Inc., a safe and secure environment was achieved at every event.”

Mark Sullivan and Brian Nagel, both Assistant Directors – Protective Operations, US Secret Service.

In reference to NFF’s leadership role in design, implementation, and support of the entire MPD network infrastructure:

“MPD teamed with NFF to develop an infrastructure upgrade plan to address the network performance issues and to provide a fault tolerant network operation…The findings led to a network refresh that consisted of Cisco Integrated Service Routers and gigabit Catalyst Switches to meet our needs of security, reliability, and performance.”

Phil Edenfield, Deputy CIO Metropolitan Police Department (MPD)

In reference to NFF’s critical role in upgrading DC FEMS network infrastructure:

“NFF Inc. completed a very thorough assessment of our network…Their team was able to methodically pull together in just a few weeks what would have taken others months to document. There wasn’t a question asked that their staff did not have experience in and an answer to.”

Ed Leonard, IT Manager DC Fire and EMS

In reference to NFF’s critical role in design and migration of DC Water’s network infrastructure:

“DC Water selected NFF, Inc. to migrate our campus and remote network environment to a Cisco based solution. NFF’s team of engineers designed and implemented a superior high-speed solution that incorporated redundancy, scalability, and security. The implementation was swift and had minimal impact on our business operation. I am truly impressed with their support and professionalism.”

Omer Siddiqui, Manager Systems Operations, DC Water

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