Three-year extension awarded by DC Water
NFF was recently awarded a three-year extension of their contract to provide technical consultants to the agency. NFF has been working with DC Water for over 14 years, providing staff augmentation services in a number of different disciplines, including project management; enterprise software development; network administration, engineering and support; technical writing and documentation; and service desk personnel. Over the past decade, many NFF consultants were hired into full-time positions with DC Water, a testament to the quality personnel NFF has provided.
During this last contract extension period, DC Water consolidated the number of vendors that are providing personnel (and IT equipment) to them. When meeting with DC Water’s procurement head after the award, he indicated that the primary reasons that NFF was again selected as a preferred vendor were related to our ability to consistently provide qualified resources at a competitive rate, as well as our commitment to Washington DC as a whole. NFF looks forward to expanding our support of DC Water as their need for qualified technical consultants increases in the coming months and years.
Here you can find more information about the positions we have filled.
Optimizing Secure Access for Catholic University
NFF recently completed a Cisco Identity Services Engine (ISE) project for the Catholic University of America (CUA). CUA purchased new physical ISE appliances to replace their existing virtual ISE nodes supporting network authentication services for both campus Staff and Students. NFF worked with CUA to replace the existing virtual ISE nodes with the newly purchased Cisco ISE hardware appliances using best practices to provide a more robust and optimized experience for network authentication and connectivity to the campus WiFi and network services.
As an outcome of the successful CUA ISE project, Catholic University of America has awarded NFF with new professional services engagements. NFF will be providing engineering services for CUA’s campus network refresh and building switch configuration projects. CUA has engaged NFF to provide the design and transition services of their campus network core switches, wireless controllers, and firewalls to newly purchased equipment. NFF will be working with CUA over the summer to provide optimized network design and migration services for CUA’s DC campus. Secondly, NFF will be assisting CUA over the summer with their Voice over IP migration project by providing full network switch discovery, assessment, and configuration mitigation services. This second effort provides CUA with a baseline network switch configuration using best practices and deploying that standard across all campus switches to enable a successful VoIP migration for the University.
NFF Passes Yearly ISO9001:2008 Audit with Flying Colors
In an annual audit performed by the Standards American Registrations Authority Registrar, which is the NFF ISO 9001:2008 auditor, NFF received a satisfactory audit report with zero non-conformities! The yearly ISO surveillance audit reviews the overall Management System, including our Goals and Objectives, Management Responsibilities, Customer Satisfaction, Corrective and Preventative Action, Monitoring and Measuring, to name a few.
The auditor also evaluated our processes and adherence to them, including all processes for each division of the company, training and communication, and processes for Nonconformance Control, and Resource Management. It was noted in the audit report that “The company does provide the adequate infrastructure, work environment, and process control to meet applicable requirements and expected outcomes.” Other observations from the report:
- Effective employee awareness
- Competent employees, all employees understand how their tasks affect quality
- Effectively implemented customer related processes
- Good housekeeping observed throughout the audit
This was NFF’s second official annual audit since achieving their ISO 9001:2008 certification in 2014. This year NFF will re-certify for the new ISO9001:2015 standard.
Our clients’ success is the reason we exist and the foundation on which we base every solution and service. It’s why we relentlessly pursue the highest levels of customer service and satisfaction in every project.
NFF has Renewed Gold Certification
NFF has again met all requirements for maintaining Gold Certification, including personnel, certifications, support, specialization, and Hybrid IT. NFF has demonstrated that it is highly qualified to sell, install, and support Cisco solutions in the USA. Below is a summary of our Cisco specializations, solutions, and services.
- Advanced Collaboration Architecture Specialization
- Advanced Data Center Architecture Specialization
- Advanced Enterprise Networks Architecture Specialization
- Advanced Security Architecture Specialization
- WebEx Cloud Collaboration Resale Partner
- Cloud Services Reseller
- Managed Services Reseller
NFF has been a Cisco Gold partner since 2008. We will continue to be identified as a Gold Certified Partner in the Cisco Partner Locator.
NFF Exhibiting at the DC Smart City Week Event
NFF is proud to be a sponsor at the DC Smart Cities Week event from September 27th-29th. Developed by the Smart Cities Council, a leader in smart cities education, the event features best practices to progress and inspire a culture of collaboration — cross-cutting solutions that public officials can use to create a holistic, integrated approach to improving livability, workability, and sustainability in their communities.
NFF will be featuring Smart Lighting Sensors as well the network infrastructure platform to support the IoT apps at our booth # 302. In addition, our Hub Theater Session topic is “Transforming Municipal CCTV into an Adaptive Video Ecosystem” for those interested in ways to utilize video surveillance to enabling law enforcement and better secure citizens in our communities.
Smart Cities Week is your opportunity to learn about, see and be inspired by the smart technologies that are already working in cities just like yours. Smart Cities Week will give you knowledge, insight and proven ideas that you can put to work right away.